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Clockify

This page is a working template for defining how the team should use Clockify consistently. The goal is to make time tracking reliable enough for reporting, billing, scheduling, and internal review.

Use this section to explain why Clockify matters in your process.

Points to cover:

  • Project and Client Management
  • Accurate billing against retainers, fixed-price projects, and support work.
  • Better comparison of estimated time vs. actual time.
  • Clearer visibility on where team time is being spent.

Document the non-negotiables here.

PrincipleWhat it means in practice
Track time dailyWe should aim to log time on the same day the work happens. Avoid reconstructing a week from memory. At latest, it should be done in Scrum the following day.
Track all meaningful workInclude development, QA, meetings, planning, support, research, and deployment work where relevant.
Keep Projects and Clients cleanInclude development, QA, meetings, planning, support, research, and deployment work where relevant.
Use the correct projectEvery time entry should be assigned to the correct client, retainer, or internal project.
Write useful descriptionsEntries should make sense to someone reviewing a report later. Or be consistent with a Jira or Linear task.

Define how your Clockify workspace should be organised.

Onboarding work gets put until the Novatura client with the Client Acquisition project with the Clients name as the description.

This includes:

  • Initial meetings.
  • Proposal or quote writing.
  • Contract drafting and signing.
  • Any of pre-sale work required to onboard the client or start a new project.

This should also be used for any further projects with a returning client.

A client should only be made once we have a signed project with a client. Once the work has been completed with all associated projects, the client should be archived.

There should be a project per development project and one maintenance project per maintenance retainer. Once all work associated with a project is done the project should be archived.

Following the same naming format of linear without the client at the start. So it will be the [project name] / [project type (Waterfall / Dev Retainer / Maintenance Retainer)]